The Australian Digital Health Agency (ADHA) has commissioned National Shelter to help develop its communications strategy.
National Shelter have run provider and service user workshops in both Adelaide and Brisbane.
The project has heard from various service providers and users about issues they have experienced when using the MyHealth system. Their experiences and solutions will be used to prepare a report to the ADHA regarding how the system can improve and tackle the key issues providers are faced with when interacting with their clients in relation to issues with accessing the MyHealth system. The final phase of the project will be to test the report findings with other state shelters, including Shelter WA.
The project will finish in late June.
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