Disruptive Behaviour Management Unit Review
The Office of the Auditor General (OAG) is reviewing the Disruptive Behaviour Management Unit within the Department of Communities.
The objective of the audit is to assess how effectively the department manages tenants who are disruptive or who are conducting illegal activities in public housing.
The office's lines of inquiry will include, but are not limited to:
- Does the Department have effective mechanisms in place to achieve good tenant and community outcomes?
- Are complaints effectively managed to deliver consistent, timely and fair outcomes? The audit is expected to be tabled in Parliament in the third quarter of 2018.
Shelter WA CEO Michelle Mackenzie said concerns have been raised over several years about the impact of this policy on tenants.
“Whilst Shelter WA understands the need for tenancies to be well managed, this policy is often a punitive response to social issues including mental illness, family and domestic violence, or household poverty, rather than a focus on the systems and funding to support people to maintain and sustain their tenancies. it has resulted in people being evicted into homelessness.”
The OAG is keen to acquire feedback from stakeholders about the audit topic, whether it be issues and problems or solutions and possible improvement opportunities.
Shelter WA is working closely with Tenancy WA, our members and other agencies to develop a collective response to the Office of the Auditor General (OAG) which is reviewing the Disruptive Behaviour Management Unit within the Department of Communities.
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