Salvation Army - five different services helping to end homelessness

Shelter WA member, the Salvation Army Homelessness Services, is part of the broader social and community services, in its Western Australia division, and covers a suite of five services - all pointing to different pathways out of homelessness.

Manager Homelessness Services Network Beverley Wilson-Malcolm explained that her organisation was a Shelter WA member because it was good to be part of a collective voice to impact policy development, through research and consultations, that support access to affordable and secure housing and addressing issues that lead to homelessness.

"Together we are better, growing partnerships between the housing industry, and the community housing and social services sector," Ms Wilson-Malcolm said.

"We need to work together to impact government, to deliver affordable housing solutions."

The Salvation Army Homelessness Services’ aims to create different pathways for people who are experiencing homelessness, or at risk of homelessness, to access a service model that assists them work on key issues that have contributed to their homelessness and work towards their transformation.

Here is a snapshot of the Salvation Army's five different services:

The Beacon Homelessness Services provides residential, crisis and transitional case management, which offers long-term stable and affordable housing options. It is an adult facility, with a bed capacity of 102. The facility is equipped to take couples and singles. Bed Capacity: 114.

Street to Home – Homelessness Services’ objective is to ensure people who are sleeping rough, and people who are at risk of returning to primary homelessness, achieve long term, secure, stable and affordable accommodation. Clients are effectively linked with mental health services, and other main stream services, to address the issues that contribute to their homelessness.  

Community Living Program – Homelessness Services aims to provide a person-centred and transitional resource that supports people experiencing homelessness with a current bed capacity of 28 individuals with a diagnosed mental illness or recent and significant experience of poor mental health to positively engage in community living.

The Restorative Lifestyle Program builds on the four keys to a balanced life: physical well-being, psychological well-being, social well-being and spiritual well-being. The program electives are presented by staff members and external service providers including, but not limited to, an academic from Edith Cowan University, staff members from Red Cross and Women’s Health personnel.  

Beacon Catering – Catering for a cause – prepares three meals per day for residents over 365 days of the year.  The kitchen also provides meals for fire and emergency staff members throughout the year. The Beacon catering arm is looking to extend its catering to local businesses, private parties and other service providers’ functions to help put money back into Homelessness.

Ms Wilson-Malcolm said when clients are first seen they are triaged to link up with a mobile GP (Homeless Healthcare) who visit once a week.

“In many cases clients have experienced major trauma and are often prescribed medication,” Ms Wilson Malcolm said.

“After doctors have seen clients for two or more sessions, a mental health care plan is compiled (if required) and the client is referred to clinical psychological services through Psychology Australia on site twice a week."

Ms Wilson-Malcolm said she was proud that the programs have made a significant impact on clients’ lives and empowered them in moving forward at the end of each program cycle.

“Clients are taken from crisis through transitional accommodation services.

“They are engaged with Homeless Health Care and then on to a care plan or mental health care plan, where they have the opportunity to engage with counselling and mental health care plans. 

“Case managers then follows this through with the client to source housing options early.  The clients are then supported in the community through various housing programs and community living programs which are supported with tenancy support workers according to their needs."

  • Salvation Army - five different services helping to end homelessness

    The Salvation Army Homelessness Services is a part of the broader social and community services in the Western Australia division.

    This service covers a suite of five services - all pointing to different pathways out of homelessness.

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