Find out how 55 Central assists people experiencing homelessness

Shelter WA member 55 Central is an association that care for and rehabilitates alcoholics and assists people experiencing homelessness.

Established in 1974, the organisation changed its name in 2001, from the Association for the Care and Rehabilitation of Alcoholics and Homeless People Inc, (ACRAH) to 55 Central Inc.

The specialist organisation, that works to break the cycle of homelessness, by providing services to people who are experiencing homelessness or at risk of homelessness, employs 16 staff members who work on four main programs.

Crisis Accommodation:

This is funded through the Department of Communities as part of the National Affordable Housing Agreement (NAHA).

55 Central’s crisis accommodation service provides 24-hour emergency crisis accommodation for single adult males who are aged 18 years and above. On entry to the service, all consumers are assigned a dedicated case manager to support them towards achieving sustainable housing and greater social and economic inclusion.

Community Support Program:

Funded through the Mental Health Commission, the program provides a comprehensive range of integrated support services to male and female adults who have long and persistent mental illness. 

The service has the capacity to support up to 20 consumers of differing complexity annually. The level and duration of support provided varies according to the unique and individual needs of each consumer. The service provides psycho-social and tenancy support through one full time Community Support Worker.

Housing Support – Street to Home:

Funded through the Department of Child Protection and Family Services (DCPFS), 55 Central provides a housing support component through one full time Housing Support Worker. The Housing Support Worker provides intensive case management support to consumers who have a history of rough sleeping.

Crossroads Project:

Funded through the Mental Health Commission, the project comprises a partnership between 55 Central and St Patrick’s Community Services. The project targets consumers with alcohol, drug and anti-social behaviour issues and links them up to appropriate services. Central 55 helps people sustain their tenancy through what is called its Outcome Star framework for case management.The framework enables staff members to employ a consistent approach to consumer case management across all the organisation’s programs. This allows us to improve consumer outcomes and track consumer progress consistently. 

Central 55 at Maylands also provides the following services:

Referrals to Access Financial Assistance:

Consumers, who are in need of financial assistance to pay for lodgings, bills or food are referred to agencies such as Tranby, Salvation Army, Hope and Shopfront.

Assistance in Accessing Specialist Alcohol or/and Drug Services:

Consumers, who have AOD issues, whose ability is affected to secure accommodation or sustain their tenancies are assisted to access specialised alcohol or/and drug services such as Palmerston Inc., Next Step Drug and Alcohol Services, Aboriginal Alcohol and Drug Services (AADS) and Salvation Army Bridgehouse.

Assistance in Accessing Specialist Mental Health Services:

Consumers who have mental health issues, and not previously supported, are assisted to access specialised mental health services such as Inner City Mental Health, Mental Health Emergency Response Line (MHERL) and Partners in Recovery.

Assistance in Accessing General Health Services:

Consumers who have health issues are linked to appropriate community based services to access primary care services. Through formal links with other community based services, Central 55 staff members can facilitate improved joint care arrangements for the consumers.

Access to Computer/Telephone/Newspapers:

Consumers are given access to computers, telephone and newspapers and encouraged to look at property listings on various websites for accommodation.

Each year Central 55 assists 300 consumers, with referrals coming from hospitals, drop in centres, Centrelink, Crisis Care and police officers.

Integrity is important to Central 55 staff members who are honest and ethical in their dealings with consumers and stakeholders. 


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